Shipping Policy

Shipping Policy

 

Thank you for shopping with SmartBasket4U. We are committed to delivering your order as quickly and safely as possible. Please review our shipping policy below.

Order Processing

  • Orders are processed within 1–3 business days after payment has been successfully confirmed.

  • Orders are not processed or shipped on weekends or public holidays.

  • During peak seasons, holidays, or promotional events, processing times may be slightly longer.

Shipping Time

Estimated delivery times are:

  • India: 5–10 business days

  • International: 7–15 business days

Please note that these are estimated delivery times and may vary due to customs clearance, weather conditions, carrier delays, or other circumstances beyond our control.

Shipping Costs

Shipping charges are calculated during checkout based on your delivery location and selected shipping method.

We may also offer Free Shipping on selected products or promotional offers.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number and tracking link. Tracking information may take 24–48 hours to become active.

Multiple Shipments

If your order contains multiple items, they may be shipped separately from different fulfillment centers. You may receive multiple tracking numbers, and your items may arrive on different dates.

Incorrect Shipping Address

Please ensure your shipping address is accurate before placing your order.

If an incorrect or incomplete address is provided, delivery may be delayed or returned to us. Additional shipping charges may apply for reshipment.

Customs, Duties & Taxes

For international orders, customs duties, taxes, or import fees may be charged by your country's customs authority. These charges are the responsibility of the customer.

Delayed Deliveries

While we strive to deliver every order on time, unexpected delays may occur due to weather, customs inspections, courier issues, or high shipping volumes. We appreciate your patience and understanding in such situations.

Lost or Damaged Packages

If your package is lost during transit or arrives damaged, please contact our customer support within 48 hours of delivery (or expected delivery). Include your order number and photos (if applicable), and we'll work with the shipping carrier to resolve the issue as quickly as possible.

Contact Us

If you have any questions regarding your order or shipping, we're here to help.

Email: support@smartbasket4u.com

Response Time: Within 24–48 business hours.